It becomes a “thing” that simply rolls off of your tongue: I’m
sorry for your loss; I’m sorry you don’t feel well; I’m sorry that you got
hurt; I’m sorry… And even when you try to express genuine concern, often the
words sound empty. Your words are usually appreciated, you’re being polite, but
are your voiced sentiments really helping anyone? Too many people make polite
conversation that they are never really engaged in.
There is a big difference about being polite and reaching out
to offer comfort. Empathy is when you try to imagine what the person is feeling.
It doesn’t matter if you never experienced what they are going through, we have
all had times when we’ve been sad, scared, or under the weather. Even if you
have experienced a similar situation your reactions are not going to be the
same, but you should still understand and relate to the emotion your friend is
feeling.
Don’t belittle or minimize someone’s emotions. Depending on
the situation you may be tempted to take their feelings away, to discount them
unintentionally. You tell someone who just lost a parent who lived to a ripe
old age that he was old, he lived a long time, and wow you know people who
never were so lucky to have their parents around for so long. Or you let your
girlfriend know how much better she is without the bum that just walked out on
her. Or you tell the woman who just miscarried that she should be relieved
because it was nature’s way of fixing a mistake. (I’ve heard people saying
these things to others). These kind of phrases demean the feelings and even though
you may not try to hurt someone intentionally it does hurt.
It’s okay to say I understand you’re sad, you’re hurt, or I
understand that this seems scary. It’s even okay to say “I’ve been there” so
long as you don’t make it all about yourself. Letting someone know that they
are not alone in what they are going through can be kind, but not if you ignore
their needs.
Compassion is more than just putting yourself in their shoes
and empathizing with their pain. Compassion is saying you’re sorry for whatever
they are going through, letting them know you understand, and then being there
for them to talk, to lend a shoulder, and to help them through the tough days wherever
you can. When you can put it all together… words to understanding to being
supportive, that is when you are being a true friend.
When you are able to show compassion you are putting someone
else’s needs before your own and you can take pride in being able to help
someone in pain.